Description

Kasson & Keller have immediate openings available for Window Field Service Technicians in Fonda, NY. In this role, you will be performing warranty and non-warranty window and door repairs while ensuring customer satisfaction. You must live within a commutable distance to the Fonda, NY facility and possess a valid NY driver's license.

Annual pay starts at $60,000, depending on your experience and knowledge.

We invest in our employees with training and provide opportunities for you to have job and career growth!

Full-time employee benefits include:

• Medical, Dental, & Vision Insurance after 30 days

• 6 paid holidays after 30 days

• 1 floating holiday after 30 days

• 1–4 weeks paid vacation

• 56 hours of sick time off

• 401(k) + 4% company match after 90 days

• Supplemental coverages

• Free Life Insurance

Window Field Service Technician Scope of Work:

You will be repairing doors and windows that are both warranty and non-warranty repair orders.

You will need to have construction aptitude to handle such issues as:

• Diagnostic Skills

• Service and Repair issues on existing installs

• Ability to reglaze glass on windows and doors

• Ability to fix lock and keeper alignment on all types of windows

• Operation of different types of windows and doors

• Work with the Service Manager on scheduling upcoming services

• Taking time to listen to a customer's concerns

• Explaining to customers what will happen throughout their service

• Answering any questions that may arise

• Ensuring customer satisfaction

• Keep a positive professional attitude

Qualifications:

• High school diploma or equivalent

• Window installation and repair experience

• Ability to communicate in a timely fashion

• Ability to lift to 50 lbs

• Able to perform the essential functions of the job

• Able to organize tasks and job requirements

• Proficient in the use of tools and equipment

• Knowledge of and training in job-site and equipment safety

• Diagnostic skills: assessment, problem-solving, and decision-making

• Self-motivation, time and work process management skills, and the ability to work independently

• Valid driver's license

Full-time schedules are now available:

• Monday–Friday

• No weekends

Kasson & Keller is an Equal Opportunity Employer. All employment is decided based on qualifications, merit, and business need.